Shipping Policy
We currently ship only to the Lower 48 States within the United States.
Note: We do not offer shipping outside the USA.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.
Order Shipment:
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@usrecoverypro.com
Couriers Used:
We use trusted carriers, including UPS, FedEx, DHL, Australia Post, and freight services, to ensure your products are delivered safely and efficiently. For shipments originating from Canada, additional carriers such as Purolator or Canpar may be involved before reaching the U.S. For oversized or heavy items, we may partner with specialized freight carriers.
Shipping Options:
Our standard Curbside Pickup Shipping is completely free! This option typically takes 5–7 business days for in-stock, ready-to-ship items to arrive at your doorstep. For custom, made-to-order products, delivery times may vary. Please refer to the individual product pages for specific lead times.
After placing your order, you may also choose from additional shipping options for certain products. Please contact us prior to ordering for more details about these services:
- Threshold Shipping: Your item will be delivered to a protected area, such as your porch or garage.
- White Glove Delivery: This service includes delivery to your room of choice, minor assembly, and the removal of all packaging.
By using this site, you agree to these terms of use. If you do not agree, please refrain from using the site.